Privacy Policy
Effective October 16, 2026
This policy covers dow-protocol.org (the "Site") and the Dow Protocol Telegram bot (the "Service").
Information on the Site
The Site is a static page. It has no sign-up, forms or analytics, and it does not profile visitors.
Information in the bot
To deliver Energy we handle the public TRON address you provide, your Telegram ID and username, and the order and payment details of each request.
What we do not request
We never ask for private keys or seed phrases. If someone does so in our name, ignore them.
Why we use data
To fulfil orders, confirm payments, answer support requests, stop abuse and comply with law.
Sharing
We do not sell personal data. Blockchain records are public by nature. Telegram handles bot messages under its own terms.
Retention
Order records are kept only as long as needed for the purposes above or required by law.
Security
We apply reasonable safeguards, though no system can promise absolute security.
Your choices
You may ask to access, correct or delete your data, within legal limits, by writing to us in the bot.
Minors
The Service is intended for adults only.
Updates
We may revise this policy and will update the date above.
Contact
Reach us through the Telegram bot.